Customer Testimonials

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DealerRater Apr 17, 2018
 

If your looking to buy a new or used car without the hassle or pressure than look no further than Haselwood Volkswagen Hyundai. From the moment I stepped onto the lot and was greeted by my salesman Edwin, I knew I was going to be taken care of like a customer and not be hassled while looking at the vehicles. Edwin introduced himself and asked if there was anything he could help me find. He allowed me to look at the different vehicles for awhile before returning to see if I had any questions which he answered on the spot. When I found the vehicle I liked he brought it in out of the rain for me to look at and then we took it out for a test drive. I was sold and when we got back and we did the paperwork. There were a few extra things I needed and Edwin went out of his way to assist me in getting them printed off. He also helped so I could purchase the insurance for my car. While waiting on the financing paperwork to be completed Edwin went over everything in the car with me and then sent it out to be cleaned up, fueled, and the mats put down. Once financing was ready Jim was great and made me feel comfortable throughout and made sure everything was right for me. This whole dealership was very friendly and clean. They didn't just treat me like a customer, they made we feel right at home in their dealership and treated me like I was part of the team or family!

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DealerRater Apr 17, 2018
 

The sales people really listened to us describe what we wanted, and they recommended the best car that worked for both of us. We were actually grateful for their knowledgeable, efficient guidance and we're very happy with the car we ended up with.

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Facebook Apr 16, 2018
 

I worked with Edwin Hiltabrand this past weekend to trade in my high-mileage VW Passat with an outstanding loan for a VW Golf Alltrack. I commute extensively for work. Part of my decision to purchase this car was due to all of the warranties and services included. I have multiple free oil changes, tire rotations, wiper replacements. Pretty much anything and everything on my car is covered for several years. Instead of making a payment each month plus general car maintenance a...nd repair expenses (which adds up when you drive as much as I do), I make one payment a month and these guys handle nearly all issues that come up with the car, including dings, windshield replacement, punctured tire, transmission issues ... the list goes on. Edwin and Brandon (finance) were great to work with. They gave me time to think and I did not feel pressured. I appreciated their positivity. I would highly recommend working with them and with Haselwood. I look forward to having a long relationship with this dealer. And also, I ~really~ love this car. See More

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DealerRater Apr 14, 2018
 

I love my new car! Working with Edwin was easy and transparent. One of the biggest features for me were the warranties and service offers that were included in my vehicle package. I won’t have to worry about maintenance for a good while, which means I purchased peace of mind — an investment with all the extensive commuting I do. Everyone was very friendly and answered all of my questions.

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Google Apr 14, 2018
 

I love this place. They are always friendly and will answer any and all questions you might have. They do a great job of explaining all services and pricing. Will always give you an honest opinion about what needs to be done.

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DealerRater Apr 13, 2018
 

Luke was helpful and always available for us. My husband was very specific about what he wanted and Luke just took care of it all! Made the car buying experience almost pain free. Thanks so much

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DealerRater Apr 13, 2018
 

I had Luke as a salesperson, he went way out of his way for us to accommodate every one of our needs. He even played with my kids while I was dealing with financing. Amazing and fast car buying experience!

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DealerRater Apr 12, 2018
 

I found a used van on the internet and decided to go test drive it today. We showed up were instantly greeted politely. The gentleman who helped us Edwin was incredibly efficient polite and informative. This was the easiest I've ever had in 20 years of buying cars at a dealership. The finance guys was amazing too. I plan on returning there again for sure and will send people that way. Truly the best

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DealerRater Apr 11, 2018
 

Outstanding group of individuals. Sales associate and management were very pleasant to work with. For any future purchases I would work with these outstanding individuals again.

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DealerRater Apr 10, 2018
 

We shoped throughout Seattle and Puyallup looking for a used Tiguan or Touareg but ended up back at Bremerton to purchase a 2015 Tiguan. Nate was wonderful to work with and we have already recommended him to our friends.

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